Orders are processed and shipped the same or next business day (Monday–Friday).

Once your order ships, you'll receive a shipping confirmation email with tracking information.

Orders placed on weekends or holidays will be processed on the next business day.

We ship using FedEx Ground/Home Delivery or USPS Priority Mail, unless another shipping method is selected during checkout.

Standard Shipping (Continental U.S.): Typically arrives within 7 business days after your order ships.

Outside the Continental U.S.: Please allow up to 21 days for delivery.

Expedited shipping options are available at checkout. Please note that expedited transit times do not include weekends or holidays.

Orders over $100 must be shipped to the billing address associated with the credit card used for purchase.

Due to manufacturer restrictions, UGG® footwear is limited to six (6) pairs per customer within a three-day period unless pre-approved.

Returns are accepted within 30 days of the original purchase date.

To qualify for a return items must be unworn, unused, and in their original condition, all original tags must be attached, and iems must be returned in their original packaging when possible.

The following items cannot be returned: Gourmet food and intimate apparel.

Special orders are subject to a 25% restocking fee.

Need a different size or color? We're happy to help with exchanges. Your first exchange ships back to you at no additional shipping charge.

To help us reserve the item you'd like, please contact us at sales@shopmartins.com before mailing your return.

1. Complete the return form and include it with your package.
2. Securely package your item(s).
3. Ship your prepaid return to:

Martin's
914 N. Hervey St.
Hope, AR 71801

Once your return has been received and inspected, your refund will be issued to your original payment method. Original shipping charges are non-refundable.